# Help! Nextcloud out of commission
**URL:** https://forum.yunohost.org/t/help-nextcloud-out-of-commission/30704
**Category:** Support apps
**Tags:** nextcloud, english
**Created:** [August 6, 2024, 9:04pm UTC](https://forum.yunohost.org/t/help-nextcloud-out-of-commission/30704 "2024-08-06T21:04:46Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@bcidohost](https://forum.yunohost.org/u/bcidohost)
#### Post date: [August 6, 2024, 9:04pm UTC](https://forum.yunohost.org/t/help-nextcloud-out-of-commission/30704/1 "2024-08-06T21:04:46Z")
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## 🇬🇧/🇺🇸 Message template (english)
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### My YunoHost server
**Hardware:** VPS bought online at racknerd Debian 11…
**YunoHost version:** 11.2.27
\*\*I have access to my server :\*\*through the webadmin
**Are you in a special context or did you perform some particular tweaking on your YunoHost instance ?** : no
**If yes, please explain:**
**If your request is related to an app, specify its name and version:** Nextcloud ‘installed version’ per yunohost UX is 25.0.4~ynh1
### Description of my issue
To get help efficiently, please explain **what you are trying to achieve** I am trying to achieve general functioning of nextcloud again
I did 1st an update of my Yunohost. No errors triggered.
Next I went to update my Nextcloud app. Nextcloud is the only app I had checked for update.
The update failed due to a message that I did not have memory space available.
Now, when I try to open nextcloud from either the ‘launch app’ or by URL, I get a black screen that says:
“Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.”
Here are my logs: [https://paste.yunohost.org/raw/ijupoveped](https://paste.yunohost.org/raw/ijupoveped)
I took a server backup w/ Nextcloud checked for backup as well, prior to starting these updates; however, I tried to do a restore and that failed as well due to the memory not available error. I am following up on that message as I don’t believe it is accurate.
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### Author:  [@jarod5001](https://forum.yunohost.org/u/jarod5001)
#### Post date: [August 6, 2024, 10:08pm UTC](https://forum.yunohost.org/t/help-nextcloud-out-of-commission/30704/2 "2024-08-06T22:08:48Z")
`No space left on device`
Means the disk is full
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### Author:  [@pihomeserver](https://forum.yunohost.org/u/pihomeserver)
#### Post date: [August 7, 2024, 9:56am UTC](https://forum.yunohost.org/t/help-nextcloud-out-of-commission/30704/3 "2024-08-07T09:56:47Z")
2 warnings at the end of the log say what @jarod5001 said, that you have no space left on the filesystem. Perform some cleaning and reboot the server
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### Author:  [@tituspijean](https://forum.yunohost.org/u/tituspijean)
#### Post date: [August 7, 2024, 6:37pm UTC](https://forum.yunohost.org/t/help-nextcloud-out-of-commission/30704/4 "2024-08-07T18:37:57Z")
If you have SSH access, `sudo yunohost tools basic-space-cleanup` might help you out.
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### Author:  [@system](https://forum.yunohost.org/u/system)
#### Post date: [August 22, 2024, 6:37pm UTC](https://forum.yunohost.org/t/help-nextcloud-out-of-commission/30704/5 "2024-08-22T18:37:59Z")
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