FTP access for backup purposes - "permission denied"

Hardware: Thinkpad Laptop – Intel i5 – 4GB RAM
YunoHost version: Latest ISO – fresh install
I have access to my server : SSH & Web Admin
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : No
If yes, please explain:

Description of my issue:

Hi there,

I’m trying to FTP into my YunoHost machine so that I can manually download the information from the Nextcloud data folder for backup purposes.

However, when I try it says: “Directory /home/yunohost.app/nextcloud/data: permission denied”

Any ideas on what I need to do to enable access to this folder?

Why not just using the backup function of yunohost?

I didn’t know it had that! How do I do that?

Select none, then tic nextcloud, at the bottom there is backup button. Launch it then go back to local backup and download it

That’s awesome. Thank you so much. Another reason to love YunoHost, so easy to back up! :slight_smile:

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