# Error installing Jellyseerr - Yunohost API responded with error code 502

**URL:** https://forum.yunohost.org/t/error-installing-jellyseerr-yunohost-api-responded-with-error-code-502/36835
**Category:** Support apps
**Tags:** jellyfin, install, english
**Created:** [May 7, 2025, 10:41am UTC](https://forum.yunohost.org/t/error-installing-jellyseerr-yunohost-api-responded-with-error-code-502/36835 "2025-05-07T10:41:49Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![flagz](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/f/d6d6ee/32.png) [@flagz](https://forum.yunohost.org/u/flagz)
#### Post date: [May 7, 2025, 10:41am UTC](https://forum.yunohost.org/t/error-installing-jellyseerr-yunohost-api-responded-with-error-code-502/36835/1 "2025-05-07T10:41:49Z")

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**What type of hardware are you using** : VPS bought online  
**What YunoHost version are you running** : 12.0.16  
**What app is this about** : Jellyseerr

### Describe your issue

I have been trying to install Jellyseerr for the past few days and it would always hang at “building the app from source” for a few minutes. Then it would crash and displays the error message “The Yunohost API is not responding. Maybe ‘yunohost-api’ is down or got restarted?”

### Share relevant logs or error messages

The installation log: [https://paste.yunohost.org/raw/herinoraxi](https://paste.yunohost.org/raw/herinoraxi)  
The latest yunohost-api service log: [hastebin](https://paste.yunohost.org/ojebekirit)

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### Author: ![flagz](https://forum.yunohost.org/letter_avatar_proxy/v4/letter/f/d6d6ee/32.png) [@flagz](https://forum.yunohost.org/u/flagz)
#### Post date: [May 7, 2025, 4:23pm UTC](https://forum.yunohost.org/t/error-installing-jellyseerr-yunohost-api-responded-with-error-code-502/36835/2 "2025-05-07T16:23:52Z")

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Hey! I have found a workaround by using docker and following this guide instead: [How to install apps with Docker on Yunohost (how I did it)](https://forum.yunohost.org/t/how-to-install-apps-with-docker-on-yunohost-how-i-did-it/20528)

But I’m not going to close this thread just yet, because I am still curious as to what I should have done/what I have misconfigured and I still want to install Jellyseerr natively.

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### Author: ![Aleks](https://forum.yunohost.org/user_avatar/forum.yunohost.org/aleks/32/1704_2.png) [@Aleks](https://forum.yunohost.org/u/Aleks)
#### Post date: [May 8, 2025, 12:00pm UTC](https://forum.yunohost.org/t/error-installing-jellyseerr-yunohost-api-responded-with-error-code-502/36835/3 "2025-05-08T12:00:48Z")

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So it seems it’s hanging at `Creating an optimized production build ...`

On our automatic tests, this specific step does take a good 40 seconds but that should still be “not that long”, at least not long enough to trigger a 502 on the yunohost API …

Naively I would say that maybe your VPS has a rather slow CPU, something along those lines, but it’s a rough guess

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### Author: ![system](https://forum.yunohost.org/uploads/default/original/2X/f/f59fe8e3ee6b100b4f574d30d6e30479c68b89f0.png) [@system](https://forum.yunohost.org/u/system)
#### Post date: [May 23, 2025, 12:01pm UTC](https://forum.yunohost.org/t/error-installing-jellyseerr-yunohost-api-responded-with-error-code-502/36835/4 "2025-05-23T12:01:12Z")

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