# Error in restore backup for synapse

**URL:** https://forum.yunohost.org/t/error-in-restore-backup-for-synapse/41512
**Category:** Support
**Tags:** bug, backup, restore-backup, english
**Created:** [February 9, 2026, 2:16pm UTC](https://forum.yunohost.org/t/error-in-restore-backup-for-synapse/41512 "2026-02-09T14:16:01Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Lindisfritjof](https://forum.yunohost.org/user_avatar/forum.yunohost.org/lindisfritjof/32/6019_2.png) [@Lindisfritjof](https://forum.yunohost.org/u/Lindisfritjof)
#### Post date: [February 11, 2026, 11:39am UTC](https://forum.yunohost.org/t/error-in-restore-backup-for-synapse/41512/2 "2026-02-11T11:39:21Z")

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**Update**  
Solved by the method in this post:

> [@Synapse restoration fail on pkg\_resources error (linked to ldap\_auth\_plugin)](https://forum.yunohost.org/t/synapse-restoration-fail-on-pkg-resources-error-linked-to-ldap-auth-plugin/41530):
>
> What app is this about, and its version: Any version restored from now What YunoHost version are you running: lastest today What type of hardware are you using: Raspberry Pi 3, 4+ Describe your issue Error in Synapse restoration due to pkg\_ressources package not found. This package is used in ldap\_auth\_plugin. Setuptools removed this package (pkg\_ressources) starting from the last version of setuptools package. Method to correct this restoration failure : The global principle gonna be to …

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