[Documize] Connexion impossible après nouvelle installation

What app is this about, and its version: Documize, 5.14.0~ynh1
What YunoHost version are you running: 12.1.35
What type of hardware are you using: VPS bought online

Describe your issue

:france: French version

Bonjour,

J’ai installé l’application documize.

Après avoir créer le premier utilisateur via la page d’accueil, j’essaie de me connecter mais sans succès. Il ne se passe rien après avoir cliqué sur le bouton “Sign in”.

Je peux cliquer sur “Forgot your password?”, entrer mon adresse mail et cliquer sur “Reset”. Ce bouton fonctionne mais je ne reçois pas de mail (peut-être parce qu’il manque une configuration que je ne peux pas faire pour le moment).

J’ai tenté d’utiliser 3 navigateurs différents sans succès (Firefox, Edge, Chrome).

Est-ce que vous pourriez m’aider à résoudre ce problème ?

Merci d’avance !

:united_kingdom: English version

Hello,

I have installed the Documize application. After creating the first user via the homepage, I am trying to log in but without success. Nothing happens after clicking the “Sign in” button.

I can click on “Forgot your password?”, enter my email address, and click “Reset.” This button works, but I do not receive any email (perhaps because some configuration is missing, which I cannot set up at the moment).

I have tried using three different browsers without success (Firefox, Edge, Chrome). Could you help me resolve this issue?

Thank you in advance!

Hi @Snutin
App which provides an API
Run

yunohost app setting documize protect_against_basic_auth_spoofing -v false
yunohost app ssowatconf

(you may have to reload nginx)

Thank you for your response !
Unfortunately, this did not resolve the issue.

Did you clear cookies ?

Yes, even after clearing the cookies, nothing happens when I click the ‘Sign In’ button.

Can you open the dev tools (browser settings or F12 key) and share any error messages that appear in console ?
I have installed documize 3-4 times and I am able to log in after setting protect_against_basic_auth_spoofing to false.

I’m apparently getting a 401 error: hastebin

Did you set your app available for visitors? Some apps don’t work behind the portal

Yes, the app is available for “visitors” and “all_users”.

A 401 error can be caused by wrong credentials. Did you remove the “default” password when creating the admin user ?

Hello !
I ended up uninstalling Documize again, then reinstalled it and ran the commands you suggested before doing anything else. It’s working now.
Thanks!

Fixed

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.