kanhu
March 18, 2017, 10:24pm
1
I am unable to login to the admin interface from web and running Yunohost command from command-line don’t respond.
log for yunohost-api shows:
2017-03-19 02:47:50,109 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 02:47:50] "GET /users?locale=en HTTP/1.1" 500 165 30.067553
2017-03-19 02:50:36,901 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 02:50:36] "GET /users?locale=en HTTP/1.1" 500 165 30.061401
2017-03-19 03:13:31,017 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 03:13:31] "POST /login HTTP/1.1" 401 142 0.007579
2017-03-19 03:13:44,837 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 03:13:44] "POST /login HTTP/1.1" 200 410 0.026109
2017-03-19 03:14:15,090 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 03:14:15] "GET /users?locale=en HTTP/1.1" 500 165 30.052712
2017-03-19 03:14:15,106 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 03:14:15] "POST /login HTTP/1.1" 200 406 0.012850
2017-03-19 03:14:45,329 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 03:14:45] "GET /users?locale=en HTTP/1.1" 500 165 30.054518
2017-03-19 03:16:13,924 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 03:16:13] "POST /login HTTP/1.1" 200 410 0.098166
2017-03-19 03:16:44,185 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 03:16:44] "GET /users?locale=en HTTP/1.1" 500 165 30.070259
2017-03-19 03:16:44,191 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2017-03-19 03:16:44] "GET /logout?locale=en HTTP/1.1" 200 199 0.002947
kanhu
March 19, 2017, 5:03pm
2
How can I know the debugging log for the moulinette?
Hi kanhu,
I just installed a fresh version of yunohost (3.3) on a devian strestch and get the same issue, do you solve it on your side ?
regards
Aleks
November 26, 2018, 11:44pm
4
Are you getting the exact same messages ?
I get this message :
cat /var/log/yunohost/yunohost-api.log
2018-11-27 01:38:15,802 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:38:15] "GET /installed HTTP/1.1" 200 159 0.001040
2018-11-27 01:38:31,841 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:38:31] "POST /login HTTP/1.1" 500 898 0.043994
2018-11-27 01:39:14,044 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:39:14] "GET /installed HTTP/1.1" 200 159 0.000728
2018-11-27 01:39:21,115 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:39:21] "POST /login HTTP/1.1" 500 898 0.004026
2018-11-27 01:40:08,867 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:40:08] "POST /login HTTP/1.1" 500 898 0.004074
2018-11-27 01:40:33,219 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:40:33] "GET /installed HTTP/1.1" 200 159 0.000728
2018-11-27 01:41:15,815 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:41:15] "GET /installed HTTP/1.1" 200 159 0.000735
2018-11-27 01:41:27,346 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:41:27] "POST /login HTTP/1.1" 500 898 0.003993
2018-11-27 02:02:01,463 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:02:01] "GET /installed HTTP/1.1" 200 159 0.000759
2018-11-27 02:02:12,186 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:02:12] "POST /login HTTP/1.1" 500 898 0.004006
2018-11-27 02:06:59,635 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:06:59] "GET /installed HTTP/1.1" 200 159 0.001774
2018-11-27 02:37:48,293 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:37:48] "GET /installed HTTP/1.1" 200 159 0.000723
2018-11-27 02:38:00,783 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:38:00] "POST /login HTTP/1.1" 500 898 0.057602
admin password is working as I can use it from an ssh connection to manage some stuff.
How can I debug this ?
Aleks
November 26, 2018, 11:52pm
6
Hm ok, and what does the webadmin says when you try to log in ?
Nothing, I only see the pacman icon running from left to right…Which files I should investigate to have a better debug output ?
BTW cli is working like a charm, I just installed nextcloud and it works perfectly
Aleks
November 27, 2018, 12:13am
8
Hmmm, but in CLI are you able to authenticate on the LDAP (i.e. entering the admin password) for commands who requires it ?
For instance, try yunohost tools shell
- it’s a dev tool we use, if you successfully enter it, just do Ctrl+D to exit it
yes, every shell commands are working. And in the web interface, only admin login failed, normal user login perfectly works :-/
Aleks
November 27, 2018, 12:32am
10
By any chance, does restarting the yunohost-api helps ? (i.e. systemctl restart yunohost-api
)
Unfortunately no, it doesn’t save the issue. :-/
cat /var/log/yunohost/yunohost-api.log
2018-11-27 01:38:15,802 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:38:15] "GET /installed HTTP/1.1" 200 159 0.001040
2018-11-27 01:38:31,841 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:38:31] "POST /login HTTP/1.1" 500 898 0.043994
2018-11-27 01:39:14,044 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:39:14] "GET /installed HTTP/1.1" 200 159 0.000728
2018-11-27 01:39:21,115 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:39:21] "POST /login HTTP/1.1" 500 898 0.004026
2018-11-27 01:40:08,867 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:40:08] "POST /login HTTP/1.1" 500 898 0.004074
2018-11-27 01:40:33,219 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:40:33] "GET /installed HTTP/1.1" 200 159 0.000728
2018-11-27 01:41:15,815 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:41:15] "GET /installed HTTP/1.1" 200 159 0.000735
2018-11-27 01:41:27,346 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 01:41:27] "POST /login HTTP/1.1" 500 898 0.003993
2018-11-27 02:02:01,463 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:02:01] "GET /installed HTTP/1.1" 200 159 0.000759
2018-11-27 02:02:12,186 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:02:12] "POST /login HTTP/1.1" 500 898 0.004006
2018-11-27 02:06:59,635 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:06:59] "GET /installed HTTP/1.1" 200 159 0.001774
2018-11-27 02:37:48,293 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:37:48] "GET /installed HTTP/1.1" 200 159 0.000723
2018-11-27 02:38:00,783 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:38:00] "POST /login HTTP/1.1" 500 898 0.057602
2018-11-27 02:47:50,446 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:47:50] "GET /installed HTTP/1.1" 200 159 0.000734
2018-11-27 02:53:43,871 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:53:43] "POST /login HTTP/1.1" 500 898 0.004012
2018-11-27 02:58:43,700 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 02:58:43] "GET /installed HTTP/1.1" 200 159 0.000733
2018-11-27 03:37:41,651 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 03:37:41] "GET /installed HTTP/1.1" 200 159 0.001789
2018-11-27 03:37:50,330 INFO geventwebsocket.handler log_request - 127.0.0.1 - - [2018-11-27 03:37:50] "POST /login HTTP/1.1" 500 898 0.060031
Aleks
November 27, 2018, 1:49am
12
Hmm, random other ideas :
can you try doing this in an other clean / raw browsers (wondering if some policy or addon could be blocking stuff)
can you try logging in the javascript console (F12 on firefox) if any particular message shows up after trying to log in ? (though there are some known warning)
Hello Aleks,
I got a javascript error, here is the output :
SyntaxError: JSON.parse: unexpected character at line 2 column 5 of the JSON data[En savoir plus] [script.min.js:29:1759](https://myhost.com/yunohost/admin/dist/js/script.min.js?version=3.3.1)
s [https://myhost.com/yunohost/admin/dist/js/script.min.js:29:1759](https://myhost.com/yunohost/admin/dist/js/script.min.js?version=3.3.1)
l [https://myhost.com/yunohost/admin/dist/js/script.min.js:2:6432](https://myhost.com/yunohost/admin/dist/js/script.min.js?version=3.3.1)
fireWith [https://myhost.com/yunohost/admin/dist/js/script.min.js:2:7205](https://myhost.com/yunohost/admin/dist/js/script.min.js?version=3.3.1)
r [https://myhost.com/yunohost/admin/dist/js/script.min.js:3:10332](https://myhost.com/yunohost/admin/dist/js/script.min.js?version=3.3.1)
n/< [https://myhost.com/yunohost/admin/dist/js/script.min.js:3:16164](https://myhost.com/yunohost/admin/dist/js/script.min.js?version=3.3.1)
Ok,
It seems it’s an error du to hairpinning issue from my ISP router…If I use local adresse (192.168*) it works, if I use DNS it fails.