# Bug with paperless-ngx update
**URL:** https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170
**Category:** Support apps
**Tags:** update, paperless-ngx, english
**Created:** [December 27, 2025, 4:35pm UTC](https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170 "2025-12-27T16:35:28Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@wazdra](https://forum.yunohost.org/u/wazdra)
#### Post date: [December 27, 2025, 4:35pm UTC](https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170/1 "2025-12-27T16:35:29Z")
**What app is this about, and its version** : paperless-ngx 2.20.3~ynh1
**What YunoHost version are you running** : 12.1.37
**What type of hardware are you using** : Virtual machine
### Describe your issue
The last version of paperless-ngx is not working. It seems to be linked to pgsql and django
### Share relevant logs or error messages
Failed service consumer: [hastebin](https://paste.yunohost.org/megocejeri)
Failed service scheduler: [hastebin](https://paste.yunohost.org/epivureqoy)
Failed service task-queue:
[hastebin](https://paste.yunohost.org/hecaxajusa)
Failed forced update: [https://paste.yunohost.org/raw/feyejuguja](https://paste.yunohost.org/raw/feyejuguja)
---
### Author:  [@jedie](https://forum.yunohost.org/u/jedie)
#### Post date: [December 29, 2025, 2:14pm UTC](https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170/2 "2025-12-29T14:14:30Z")
same problem as in [Paperless doesn't start](https://forum.yunohost.org/t/paperless-doesnt-start/41144) ?
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### Author:  [@arnauld](https://forum.yunohost.org/u/arnauld)
#### Post date: [December 30, 2025, 9:37am UTC](https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170/3 "2025-12-30T09:37:46Z")
I have version 2.20.3~ynh1 and it is working fine on my Pi.
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### Author:  [@wazdra](https://forum.yunohost.org/u/wazdra)
#### Post date: [December 30, 2025, 10:20am UTC](https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170/4 "2025-12-30T10:20:31Z")
@jedie I am not sure it is the same thing, I do not get any error message on the configuration panel of the app.
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### Author:  [@wazdra](https://forum.yunohost.org/u/wazdra)
#### Post date: [December 30, 2025, 11:04pm UTC](https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170/5 "2025-12-30T23:04:07Z")
After a lot of digging around in /var/www/paperless-ngx, I solved this by reinstalling psycopg-c within paperless’s venv. I don’t know if this was due to something weird in my setup (I have three versions of pgsql installed, including 15.xy which is coherent with the logs, but I couldn’t find any evidence that the corresponding libpq.so were used)…?
Anyway, I’ll mark this as solved, but I don’t know if I should make this into an issue on github ¯\_(ツ)\_/¯
---
### Author:  [@jedie](https://forum.yunohost.org/u/jedie)
#### Post date: [January 7, 2026, 6:49pm UTC](https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170/6 "2026-01-07T18:49:25Z")
I fixed my problem by deinstall the app and restore the last backup.
Then i tried to update from `2.17.1~ynh1` to `2.20.3~ynh1` but it doesn’t work, because of:
```auto
PostgreSQL 14 or later is required (found 13.20).
```
@wazdra How to fix that? See: [Paperless doesn't start - #4 by jedie](https://forum.yunohost.org/t/paperless-doesnt-start/41144/4)
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### Author:  [@system](https://forum.yunohost.org/u/system)
#### Post date: [January 22, 2026, 6:49pm UTC](https://forum.yunohost.org/t/bug-with-paperless-ngx-update/41170/7 "2026-01-22T18:49:40Z")
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