# Backup or Upgrade hangs , time out

**URL:** <https://forum.yunohost.org/t/backup-or-upgrade-hangs-time-out/40669>\
**Category:** Support\
**Tags:** backup, english\
**Created:** [November 1, 2025, 7:33am UTC](https://forum.yunohost.org/t/backup-or-upgrade-hangs-time-out/40669 "2025-11-01T07:33:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![hermann-san](https://forum.yunohost.org/user_avatar/forum.yunohost.org/hermann-san/32/2639_2.png) [@hermann-san](https://forum.yunohost.org/u/hermann-san)\
**Post date:** [November 1, 2025, 7:33am UTC](https://forum.yunohost.org/t/backup-or-upgrade-hangs-time-out/40669/1 "2025-11-01T07:33:03Z")

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**What type of hardware are you using** : VPS bought online  
**What YunoHost version are you running** : 12.1.33  
**How are you able to access your server** : The webadmin  
**Are you in a special context or did you perform specific tweaking on your YunoHost instance ?** : no

### Describe your issue

in the last few month I regularly get a time out from the browser **when I backup my apps.** It just hangs during backup and I have to reload the yunohost admin page. The backup is successful most of the time, with the exception of very large backups (e.g. 15GB). Then I have to do the backup from the command line / terminal.  
It shouldn’t time out with somewhat small backup (500MB), right?  
Is there a way to increase the time out for the webadmin?

Strangely the webadmin also hangs for quite a long time (22 sec.) when I open the backup page (with the list of backups). I do not have that many backups (25), but maybe 120GB of data.

**Same with upgrade.** The webadmin hangs oftentimes during upgrade (sometimes after a few seconds already, with the corresponding message), but finishes successfully (except for large apps where I have to use the terminal for update).  
I do have quite a lot of apps installed (about 20). Not sure if that makes any difference.  
In the Yunohost Diagnosis there is no error (except changed `sshd_config`).

### Share relevant logs or error messages

There is not errors in the logs. the backup/upgrade just hangs.

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**Author:** ![system](https://forum.yunohost.org/uploads/default/original/2X/f/f59fe8e3ee6b100b4f574d30d6e30479c68b89f0.png) [@system](https://forum.yunohost.org/u/system)\
**Post date:** [December 1, 2025, 7:33am UTC](https://forum.yunohost.org/t/backup-or-upgrade-hangs-time-out/40669/2 "2025-12-01T07:33:41Z")

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Closed on December 1, 2025, 7:33am UTC

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