"500" Internal Server Error

Support
1

Hardware:
VPS on Hetzner
YunoHost version: 4.3.6.3 (stable)
I have access to my server : SSH
Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no

Description of my issue

Dear Yunohosters,

Since the last 2 weeks I have an overall issue with the “System Update” of my Yunohost instance.
When navigating on the admin app and go to “System Update” I receive and ““500” Internal Server Error” with the following information (see below).
I have no clue what created that issue and unfortunately didn’t realize it. I have no working backup version so I would need to find a fix.
I’m afraid the message below might not be of great help, maybe some of you have general advices of what i can try to fix my problem.

Best,

YunoHost a rencontré une erreur interne
Vraiment désolé de cela.
Vous devez chercher de l'aide sur le forum ou le chat pour corriger la situation, ou signaler le bug sur le bugtracker.
Les informations suivantes peuvent être utiles à la personne qui vous aide : 
Erreur: "500" Internal Server Error
Action: "PUT" /yunohost/api/update/all
Message d'erreur :
Impossible de mettre à jour le cache APT (gestionnaire de paquets Debian). Voici un extrait du fichier sources.list qui pourrait vous aider à identifier les lignes problématiques :
sources.list:deb http://deb.debian.org/debian buster main contrib non-free sources.list:deb http://deb.debian.org/debian buster-updates main contrib non-free sources.list:deb http://security.debian.org/ buster/updates main contrib non-free sources.list.d/overleaf.list:deb http://repo.mongodb.org/apt/debian buster/mongodb-org/4.4 main sources.list.d/onlyoffice.list.save:deb http://download.onlyoffice.com/repo/debian squeeze main sources.list.d/yunohost.list.save:deb http://forge.yunohost.org/debian/ buster stable sources.list.d/yunohost.list:deb http://forge.yunohost.org/debian/ buster stable sources.list.d/hetzner-mirror.list:deb http://mirror.hetzner.de/debian/packages buster main contrib non-free sources.list.d/hetzner-mirror.list:deb http://mirror.hetzner.de/debian/packages buster-updates main contrib non-free sources.list.d/hetzner-mirror.list:deb http://mirror.hetzner.de/debian/packages buster-backports main contrib non-free sources.list.d/hetzner-security-updates.list.save:deb http://mirror.hetzner.de/debian/security buster/updates main contrib non-free sources.list.d/extra_php_version.list.save:deb https://packages.sury.org/php/ buster main sources.list.d/deadsnakes-ubuntu-ppa-kinetic.list:deb http://ppa.launchpad.net/deadsnakes/ppa/ubuntu kinetic main sources.list.d/extra_php_version.list:deb https://packages.sury.org/php/ buster main sources.list.d/hetzner-security-updates.list:deb http://mirror.hetzner.de/debian/security buster/updates main contrib non-free sources.list.d/hetzner-mirror.list.save:deb http://mirror.hetzner.de/debian/packages buster main contrib non-free sources.list.d/hetzner-mirror.list.save:deb http://mirror.hetzner.de/debian/packages buster-updates main contrib non-free sources.list.d/hetzner-mirror.list.save:deb http://mirror.hetzner.de/debian/packages buster-backports main contrib non-free sources.list.d/onlyoffice.list:deb http://download.onlyoffice.com/repo/debian squeeze main
Pendant le traitement de l'action, le serveur a dit :
Récupération des mises à jour disponibles pour les paquets du système...
E: The repository 'http://ppa.launchpad.net/deadsnakes/ppa/ubuntu kinetic Release' does not have a Release file.
2

Can you list the apps installed on your server ?
It seems one of them added the repo deadsnake, and it could be helpful to find which one and if other people with this repositpry also have this problem.

3

Thanks for your response.

Here is the list of apps:

  • bookstack
  • 3 times “Application web personalisé avec accès SFTP pour serveur des fichiers statiques”
  • Gitlab
  • Jupyterlab
  • Nextcloud
  • Onlyoffice
  • RoundCube
  • Wekan

To install some python modules in one of the environment that I use in JupyterLab I installed anaconda. The error might have started afterward, but I’m not so sure of when it happened as I don’t try to update more than once a month.

Within the same period I also tried but failed to install Overleaf…

4

I found the solution:

After sshing to my server, i removed deadsnakes…
sudo add-apt-repository --remove ppa:deadsnakes/ppa

Then all worked well after… I still don’t know which app installed me that, I suspect overleaf.

1 Like
5

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